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Privacy Policy

This policy describes information collected when you use Lubbock County Residents Directory and choices about that information. The service is a private reference to Texas public-record and directory sources. It has no user accounts and does not retain government records about visitors.

Information You Submit

A name, phone number, or address entered into a search form is sent to the third-party results provider. Our servers do not retain a copy of those searches. A message sent to us contains only the information included in that message, which we use to respond.


Automatic Information

Hosting systems may record normal logs such as IP address, browser type, pages requested, and time of access. We review aggregated information to operate and improve the service. Cookies or comparable tools may support basic measurement and advertising measurement where used.


How Information Is Used

We use operational data to provide the reference, troubleshoot technical issues, understand aggregate traffic, and improve its content. We do not sell visitor lists or create individual visitor profiles.


External Services

Links lead to Lubbock County, Texas, library, archive, and third-party search services. Their privacy rules govern information submitted after leaving this service, including information submitted through sponsored results.


Service Providers and Disclosure

Hosting and support providers may process the server information described above for us. Analytics or advertising providers may receive comparable automatic data. Information is disclosed when valid legal process requires it and otherwise only as described here.


Security Practices

The service uses an encrypted connection, and logs are kept only for the operational purposes described here. Because the service has no accounts, it does not maintain a visitor password or account profile.


Visitors Under 18

This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. Contact us if you believe a minor sent information so it can be removed.


Privacy Choices and Rights

Depending on where you live, you may have rights to request access, correction, or deletion of personal information a service holds. Texas Business and Commerce Code Chapter 541, the Texas Data Privacy and Security Act, is the relevant state consumer-privacy framework, subject to its scope and exemptions. Since this service keeps very little, a request generally involves the contact mailbox and applicable logs. Use the Contact page. Public records held by a Texas state, county, or city custodian require an agency correction or redaction request, not a request to us.


Policy Updates

Any revision to this policy will appear here. Continued use after a posted update means acceptance of the updated policy.